We created a shared language and glossary that cut through jargon, allowing teams to collaborate effortlessly and dive straight into solving complex, boundary-pushing challenges.
We developed hands-on training programs and materials that brought designers and engineers together under a shared vision, turning circular economy ambitions into a practical design framework.
We redefined repair as care, designing tools and language that reshaped how teams—and their customers—saw product longevity, making keeping and maintaining products an act of value.
We crafted a digital toolkit centered on 15 drivers of emotional engagement, guiding designers to create lifestyle products that customers hold onto because they mean something.
We built the "50 Ways of Sustainable Design" toolkit, an adaptable system that made sustainable practices part of the everyday design process, sparking innovation without disrupting workflows.
We created frameworks that make emotional connections scalable; translating user-driven values—like repairability and customization—into strategies that guide product development.
We developed design tools that leaned into the richness of human experiences—turning effort, struggle, and reward into products that customers connect with and value for the long haul.